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A Disability Civil Rights Law Firm

Lainey Feingold is a disability rights lawyer who works primarily with the blind and visually impaired community on technology and information access issues. She is nationally recognized for negotiating landmark accessibility agreements and for pioneering the collaborative advocacy and dispute resolution method known as Structured Negotiations. To learn more, please visit the about page.

In 2014 Lainey was honored with a California Lawyer Attorney of the Year (CLAY) award. She also received a CLAY Award in 2000.

The most recent information posted on this website appears in the Recent News on this page. Earlier entries can be found by visiting the categories and archives pages, or by using the search feature.

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Recent News


Denny’s Announces Digital Accessibility Initiative

denny's logo

Denny’s Introduces Newly Enhanced Website and Mobile Application

Upgraded Platforms Offer Enhanced Accessibility and Functionality for All Users

SPARTANBURG, S.C., January 6, 2016 – Denny’s Corporation (NASDAQ: DENN), franchisor and operator of one of America’s largest franchised full-service restaurant chains, today announced its newly upgraded website and mobile application offering an enhanced user experience and greater accessibility for all consumers.

Denny’s Digital Accessibility Settlement Agreement

denny's logoPosted here is the company’s digital accessibility settlement agreement with the American Council of the Blind and blind Denny’s customer Lisa Irving. The agreement describes the company’s commitment to make its web and mobile content accessible and usable by all users, including those with disabilities. Denny’s is using the Web Content Accessibility Guidelines (WCAG) 2.0 AA as its web and mobile standard. This agreement was reached in Structured Negotiation; no lawsuit was filed or needed.

Airline Website Not Accessible? Here’s Who to Call

airplaneIf you use assistive technology, can you book a flight on line? Check-in before you travel? As of December 12, 2015, the core functions of airline websites must be accessible to and usable by everyone, including people with disabilities. What if an airline website is not accessible after December 12?

Digital Accessibility Legal Update (December 2015)

tool boxThis post is part of an occasional series about recent legal developments impacting technology and information access for people with disabilities. This post covers activity from August 11, 2015 through December 10, 2015. This update includes Department of Justice activity, the settlement of cases against Scribd and the General Services Administration, Structured Negotiation with Humana, an important new voting rights case, and other developments.

Fall 2015 Update: More Delay for DOJ Web Regulations

expect delays roadsignEvery six months, agencies in the United States federal government must notify the public about the status of pending regulations. On November 19, 2015, The U.S. Department of Justice (DOJ) gave an update about pending regulations regarding the accessibility of websites. As the agency has done many times before, the update boils down to a five letter word: Delay.

Humana Press Release: Talking Prescription Labels Now Available

Humana Offers Talking Prescription Labels for Members with Visual Impairments

New service continues Humana’s Commitment to Quality Care and Member Experience

Louisville, Kentucky (9/30/2015) – Humana (NYSE: HUM) announced today that it now offers talking prescription labels, at no cost, to blind and visually impaired members who fill prescriptions through Humana Pharmacy, Inc. and at its seven PrescribeIT Rx locations in Florida.

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