A Disability Civil Rights Law Firm
Lainey Feingold is a disability rights lawyer who works primarily with the blind and visually impaired community on
technology and information access issues. She is nationally
recognized for negotiating landmark accessibility agreements
and for pioneering the collaborative advocacy and dispute resolution method
known as Structured Negotiations. To learn more, please visit the
about page.
The most recent information about Lainey's work is posted in the
Recent News on this page. Earlier entries can be found by visiting the categories and archives pages, or by using the search feature.
Read the Simplified Summary of this Page »
Recent News
2008 was the 14th year that Structured Negotiations were used to resolve class-wide disability access claims without litigation. This year, the Law Office of Lainey Feingold and co-counsel Linda Dardarian negotiated five new agreements using the Structured Negotiations process, and Lainey and co-counsel Amy Peterson of Equip for Equality in Illinois negotiated one new agreement. Linda and Lainey continued monitoring agreements signed in previous years, and were also involved in other Structured Negotiations that we hope will result in settlement agreements in 2009.
Continue reading 2008 Structured Negotiations Highlights
Filed under News and Articles on Dec 21st, 2008
Effective December 17, 2008, people who are blind or visually impaired can obtain their free annual credit reports in accessible formats. As a result of an agreement signed earlier this year by the American Council of the Blind, the California Council of the Blind, and others, credit reports are now available in an accessible format on-line. Reports in Braille, Large Print and Audio formats can also be ordered by phone. In this post, you can read about how to obtain accessible reports on-line and how to order Braille, Large Print and audio reports by telephone. There is also information about the Accessible Credit Report settlement agreement.
Continue reading Credit Reports Now Accessible
Filed under News and Articles on Dec 18th, 2008
In 2000, Bank of America was the first bank in the United States to sign an agreement to make its web site and on-line banking accessible to people who are blind or visually impaired. In the almost eight years that have passed since the bank signed the first of three agreements with the blind community, significant work has been done both by members of the blind community and by countless Bank of America employees to make sure the agreements work as they are supposed to. Recently, we learned that one of those bank employees — Amy Vaughn — had died.
Continue reading Amy Vaughn: Bank of America Leader in Web Accessibility
Filed under News and Articles on Dec 12th, 2008
Dollar General’s New Point of Sale Equipment Praised by Blind Community
Tactile devices will protect financial privacy
Goodlettsville, TN (December 10, 2008)– Dollar General, one of the nation’s largest discount retailers, today announced that it has begun installing new point of sale equipment that will protect the privacy of Dollar General shoppers with visual impairments. The new devices have tactile keys arranged like a standard telephone keypad. They will allow Dollar General shoppers who have difficulty reading information on a touchscreen to privately and independently enter their PIN and other confidential information.
Continue reading Dollar General Point of Sale Press Release
Filed under News and Articles, Settlement Agreement Press Releases on Dec 10th, 2008
The Dollar General Point of Sale (POS) Agreement was negotiated by Lainey Feingold and co-counsel Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), and blind Dollar General shopper Lela Behee. In this agreement, Dollar General has agreed that all of its more than 8,000 stores across the United States will have tactile point of sale devices so that blind and visually impaired customers can independently enter their PIN and other confidential information. The devices will be installed in all stores over the next fifteen months.
Continue reading Dollar General Settlement Agreement
Filed under Settlement Agreements, Point of Sale Settlements on Dec 10th, 2008

TCF BANK TO INSTALL TALKING ATMs AND ENHANCE OTHER SERVICES FOR CUSTOMERS WITH VISUAL IMPAIRMENTS
Bank Announces Collaboration with the Illinois Council of the Blind and Equip for Equality
Wayzata, MN, (December 3, 2008)– TCF Bank (TCF), a subsidiary of TCF Financial Corporation (NYSE: TCB), the Illinois Council of the Blind, an affiliate of the American Council of the Blind, and Equip for Equality announced today that TCF has launched a major initiative intended to provide easier access to its banking services for individuals with visual impairments.
Continue reading TCF Bank Talking ATM Press Release
Filed under News and Articles, Settlement Agreement Press Releases on Dec 3rd, 2008
Simplified Summary:
This is the website of disability rights lawyer Lainey Feingold. Lainey primarily
works with blind and visually impaired people to make information and technology
more accessible. She also works with people with other disabilities. Instead of
filing lawsuits, Lainey uses Structured Negotiations. Structured Negotiations involves
talking and working together to find solutions that will work for both sides. On
this home page there are short summaries of recent information posted on this website.
Each summary has a link to the full story. Each full story has a Simplified Summary.
Also, the About Page of this website will tell
you more about Lainey and her work. Back to News.