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A Disability Civil Rights Law Firm

Lainey Feingold is a disability rights lawyer who works primarily with the blind and visually impaired community on technology and information access issues. She is nationally recognized for negotiating landmark accessibility agreements and for pioneering the collaborative advocacy and dispute resolution method known as Structured Negotiations. To learn more, please visit the about page.

In 2014 Lainey was honored with a California Lawyer of the Year award.

The most recent information posted on this website appears in the Recent News on this page. Earlier entries can be found by visiting the categories and archives pages, or by using the search feature.

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Recent News


Caremark Offers Talking Prescription Labels, Braille, Large Print

Congratulations CVS Health! Today the largest integrated pharmacy company in the United States announced that is now offering talking, braille and large print prescription labels through its mail service pharmacy, commonly known as Caremark. The labels are available to Individuals with vision impairments. This important health, safety and accessibility initiative was reached as a result of a collaboration with the American Council of the Blind and several blind Caremark members. The press release below, announcing the initiative, expands CVS Health’s commitment to its blind members across the country.

Digital Accessibility Legal Update (December 2014)

tool box This post is about recent legal developments in the United States impacting technology and information access for people with disabilities. It contains developments ocurring between July 16 and December 15, 2014 and is part of an occasional series. The series is illustrated by a toolbox — because law has proven an effective tool in improving the accessibility and usability of digital content, print information and technology for everyone. There are many ways to use the law, reflected by the many tools in the toolbox.

Accessibility Matters in the Battle of Mobile Payment Systems

smart phone credit card scannerThis is a post about mobile payment systems and the need for them to be accessible to everyone, including people with disabilities. Apple pay, CurrentC, Square and the rest work with mobile applications. Those applications must be developed and implemented with accessibility features. If not, developers and retailers run afoul of the Americans with Disabilities Act and other federal and state laws.

Note to Retailers: Chip and Pin Upgrades Must Include Real Keypads

credit card machineThis is a post about point of sale devices that work with new chip and pin payment cards. Retailers will be upgrading devices in 2015 to accept the chip and pin cards. Those devices must have tactile keypads so blind people do not have to disclose their PIN.

Talking ATMs – Fifteen Years of Accessible Banking

ATM headphone jack and signOctober 1, 2014 marks the fifteenth anniversary of the first Talking ATM in the United States. On this day in 1999 San Francisco unveiled the first accessible ATM in this country. Since then tens of thousands of Talking ATMs have been installed. Congratulations advocates!

Buying a Bitcoin ATM? Make Sure it’s Accessible

bit coinBitcoin ATMs are all the rage. But are they accessible to people with disabilities? The Americans with Disabilities Act requires that every ATM be fully available to people with disabilities. Bitcoin may be the currency of the future, but its infrastructure is being built today. Let’s make sure it is accessible to everyone.

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