Important Content

Navigation Guide

A Disability Civil Rights Law Firm

Lainey Feingold is a disability rights lawyer who works primarily with the blind and visually impaired community on technology and information access issues. She is nationally recognized for negotiating landmark accessibility agreements and for pioneering the collaborative advocacy and dispute resolution method known as Structured Negotiations. To learn more, please visit the about page.

In 2014 Lainey was honored with a California Lawyer Attorney of the Year (CLAY) award. She also received a CLAY Award in 2000.

The most recent information posted on this website appears in the Recent News on this page. Earlier entries can be found by visiting the categories and archives pages, or by using the search feature.

Read the Simplified Summary of this Page »

Follow the Law Office of Lainey Feingold on Twitter

Recent News


Humana Press Release: Talking Prescription Labels Now Available

Humana Offers Talking Prescription Labels for Members with Visual Impairments

New service continues Humana’s Commitment to Quality Care and Member Experience

Louisville, Kentucky (9/30/2015) – Humana (NYSE: HUM) announced today that it now offers talking prescription labels, at no cost, to blind and visually impaired members who fill prescriptions through Humana Pharmacy, Inc. and at its seven PrescribeIT Rx locations in Florida.

Humana Talking Prescription Label and Accessible Information Settlement Agreement.

humana logoThe settlement agreement posted here was reached through Structured Negotiations, an alternative dispute resolution process that focuses on collaboration and solution without lawsuits. Working with the American Council of the Blind and blind Humana customers in Structured Negotiations, Humana agreed to provide talking and braille prescription labels to allow blind people and others with print disabilities to access important health and safety information on prescription labels.

Becky (Welz) Griffith (1971 – 2015)

becky and gabe griffith with guide dog

Becky Griffith was a valuable member of the blind community and a valued Structured Negotiations participant. She died earlier this month at the too-young age of 44. Becky was a claimant in successful Structured Negotiations with Safeway grocery chain. (A Structured Negotiations claimant is the equivalent of a plaintiff in a lawsuit. We use different terminology to emphasize that Structured Negotiations is a collaborative, not an adversarial process.) The Safeway effort convinced the company to upgrade its online grocery shopping site to satisfy the Web Content Accessibility Guidelines 2.0 Level AA so blind people (and everyone else) can use it. In this post you can read more about her participation in the Safeway negotiations, and about the qualities that made Becky a strong advocate for the rights of blind people.

Digital Accessibility Legal Update (Summer 2015)

tool boxThis post is part of an occasional series about recent legal developments impacting technology and information access for people with disabilities. This post covers activity from March 12, 2015 through August 10, 2015. You can find earlier Updates in the Legal Updates Category of this website. The series is illustrated by a toolbox — because law has proven an effective tool to improve the accessibility and usability of digital content, print information and technology for everyone. There are many ways to use the law, reflected by the many tools in the toolbox and by the updates reported in this post.

Blind Does not Mean Oblivious

picture of stevie wonderOn June 16, 2015 the New York Times ran an article in the Science Section about childhood obesity. The piece was about parents who deny that their kids are obese, thereby fueling what the Times terms the “childhood obesity epidemic.” What headline did the nation’s paper of record chose for this article in the print edition? The editors chose the headline “Blind to a Child’s Obesity.”

The parents (and grandparents) featured in the piece were all sighted, and so were their kids. “Blind” was the Times’ way of saying that these parents were oblivious, ignorant, and didn’t have their children’s best interests at heart.

More Bank of America Website Accessibility Enhancements

Bank of America Logo

Bank of America Continues to Enhance Online Access for People With Visual Impairments

Enhancements to Travel Rewards Redemption Online Site Improve Accessibility

CHARLOTTE – June 4, 2015 As part of its long-standing commitment to customers with visual impairments, Bank of America is enhancing the accessibility of its travel redemption website. The site is used by the bank’s credit card customers to redeem reward points for travel.

[ Top ]