The entries on this site are organized by date and category. These are the entries made in September, 2001. Content is posted within each category in chronological order, with the most recent entires first. For a complete list of categories and sub-categories on this site, visit the categories page. You may also find content by using the search feature or the site map. Consult the archives for content organized by date and title.
September, 2001 Archives
Bank of America Interim National Agreement
The Bank of America Interim National Agreement expanded on the historic initial Bank of America agreement by confirming the Bank’s commitment to install Talking ATMs at 85% of its locations nationwide. The second agreement illustrates the flexibility allowed by Structured Negotiations, and underscores the positive relationships that develop as a result of the collaborative process.
Union Bank of California Agreement
The Union Bank settlement agreement was negotiated by Lainey using Structured Negotiations on behalf of California blind advocate Margie Donovan. In the agreement, the bank agreed to install Talking ATMs at all its locations and implement a comprehensive alternative format policy. Union Bank of California had the first Talking ATMs in Washington State and Oregon. Subsequently, the bank also committed to make its website accessible.