The entries on this site are organized by category and date. These are the entries made in 2002. Content is posted within each category in chronological order, with the most recent entries first. For a complete list of categories and sub-categories on this site, visit the categories page. You may also find content by using the search feature or the site map. Consult the archives for content organized by date and title.
2002 Archives
Washington Mutual Talking ATM, Web and Alternative Format Agreement
<The Washington Mutual Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the the California Council of the Blind (CCB), the Florida Council of the Blind, and several blind individuals. In the Agreement, Washington Mutual agreed to install Talking ATMs across the country, upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) and provide banking materials in alternative formats. Washington Mutual was the first bank to offer Talking ATMs in Spanish.