Law Office of Lainey Feingold
Disability Rights Legal Advocacy

Last month, the American Cancer Society (ACS) announced a comprehensive initiative to improve access to its materials by people with visual impairments. Using the alternative dispute resolution method known as Structured Negotiations, ACS worked with the American Council of the Blind (ACB) to improve the accessibility of its website and to develop a pilot program for providing accessible information. As described in this post, print information is now available in Braille, Large Print, mp3, audio CD and accessible electronic formats.

Access to information is a civil right and is key to full inclusion of people with disabilities into modern society. Please share this post and help spread the word about the availability of cancer-related information in formats that people who are blind and visually impaired can read.

American Cancer Society’s New Website Designed for Enhanced Accessibility

Blind Community Leaders Praise ACS Initiative; Alternative Format Pilot Program Also Underway

Atlanta (February 23, 2011)– The American Cancer Society (ACS), in collaboration with the American Council of the Blind (ACB), has taken affirmative steps to make its newly redesigned cancer.org website and other information accessible to people with visual impairments. The American Cancer Society’s new website provides an improved experience for anyone looking for information, help or ways to fight back against cancer. The new cancer.org is divided into four main sections – Stay Healthy, Find Support & Treatment, Explore Research and Get Involved – that reflect the primary ways the American Cancer Society helps save lives from cancer.

The ground breaking agreement posted here recognizes the growing importance of accessible health care information to people with visual impairments. Working with the American Council of the Blind (ACB) in the Structured Negotiations process, the American Cancer Society (ACS) has agreed to design and generate its website in accordance to well accepted web accessibility standards. ACS has also agreed to undertake a pilot program for making its print materials available in alternative formats including Braille, Large Print, audio and electronic formats.

The California Council of the Blind and three California residents with visual impairments have filed a lawsuit against JetBlue Airways in Federal Court for the Northern District of California. The lawsuit alleges that JetBlue has violated California law by maintaining a website and operating airport check-in kiosks that are inaccessible to individuals with visual impairments. The lawsuit is based on three California laws: the Unruh Act, the California Disabled Persons Act, and the California Unfair Competition Law.

For the second year in a row, Major League Baseball’s on-line ballot for All Star Voting has an audio CAPTCHA. This accessible security feature allows visually impaired fans to independently cast their all star votes on line. The audio CAPTCHA is part of Major League Baseball’s on-going initiative to improve on-line accessibility for blind baseball fans.

Bank of America Completes Installation of Talking ATMs

Maintains Leadership Role in Services for Visually Impaired Customers

Charlotte (March 31, 2010)– As part of its long-standing commitment to customers with visual impairments, Bank of America today announced that every Bank of America ATM in the country has been equipped with voice-enabled technology. Visually impaired customers can now access more than 18,000 Bank of America ATMs, the largest network of bank-owned ATMs in the U.S.

Talking ATMs provide audible instructions in English or Spanish to persons who cannot view information on an ATM screen. These machines make it easier for people with visual impairments to withdraw cash, deposit money and perform other ATM transactions. The ATMs have audio jacks that deliver spoken instructions privately through standard headsets to protect the security of users who are blind or have low-vision.