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Talking ATM Press Releases
Bank of America Completes Installation of Talking ATMs
Maintains Leadership Role in Services for Visually Impaired Customers
Charlotte (March 31, 2010)– As part of its long-standing commitment to customers with visual impairments, Bank of America today announced that every Bank of America ATM in the country has been equipped with voice-enabled technology. Visually impaired customers can now access more than 18,000 Bank of America ATMs, the largest network of bank-owned ATMs in the U.S.
Talking ATMs provide audible instructions in English or Spanish to persons who cannot view information on an ATM screen. These machines make it easier for people with visual impairments to withdraw cash, deposit money and perform other ATM transactions. The ATMs have audio jacks that deliver spoken instructions privately through standard headsets to protect the security of users who are blind or have low-vision.
TCF BANK TO INSTALL TALKING ATMs AND ENHANCE OTHER SERVICES FOR CUSTOMERS WITH VISUAL IMPAIRMENTS
Bank Announces Collaboration with the Illinois Council of the Blind and Equip for Equality
Wayzata, MN, (December 3, 2008)– TCF Bank (TCF), a subsidiary of TCF Financial Corporation (NYSE: TCB), the Illinois Council of the Blind, an affiliate of the American Council of the Blind, and Equip for Equality announced today that TCF has launched a major initiative intended to provide easier access to its banking services for individuals with visual impairments.
This press release was issued as a result of the LaSalle Bank Settlement Agreement which addressed ATMs, the bank’s website, and alternative formats. The agreement was negotiated using Structured Negotiations on behalf of the Chicago affiliate of the American Council of the Blind and Kelly Pierce, a long-time advocate for Talking ATMs and financial service access. The settlement was negotiated by Lainey and co-counsel Amy Peterson of the Chicago-based disability rights organization Equip For Equality.
The Citizen’s Bank press release was issued as a result of the Citizens Bank Agreement, negotiated by Lainey Feingold and co-counsel Stan Eichner of the Disability Law Center in Boston, Massachusetts, using Structured Negotiations on behalf of the Bay State Council of the Blind and other Massachusetts advocates.
The Wells Fargo press release about its Spanish-speaking ATMs is one of several releases the bank issued as a result of its Talking ATM initiative. That initiative was the result of the agreement signed in 1999 as a result of the Structured Negotiations process.
The Sovereign Bank Press Release was issued as a result of a comprehensive settlement agreement negotiated by Lainey Feingold and co-counsel Stan Eichner of the Disability Law Center in Boston, Massachusetts, using Bay State Council of the Blind and other Massachusetts advocates. In the Sovereign settlement agreement the bank agreed to install Talking ATMs at all its locations, institute a comprehensive alternative format policy and make its website accessible.