Important Content


Navigation Guide


Talking ATM Settlements

The entries on this site are organized by category and by date. You are in the Talking ATM Settlements category. Content is posted within each category in chronological order, with the most recent entries first. For a complete list of categories and sub-categories on this site, visit the categories page. You may also find content by using the search feature or the site map. Consult the archives for content organized by date and title.

Bank One Final Agreement

The Bank One Final Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of blind advocates Kelly Pierce and Anna Byrne. In the Agreement, Bank One (now Chase) agreed to install 1,500 Talking ATMs, institute a national alternative formats policy, and upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium. As of March, 2008, Chase Bank, the successor to Bank One, had over 9,000 Talking ATMs.


First Union Final ATM, Web and Alternative Format Agreement

This settlement agreement is the second First Union agreement negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of representatives of the blind community in North Carolina and Pennsylvania. Tom Earle, formerly with the Disabilities Law Project in Philadelphia, now known as the Disability Rights Network of Pennsylvania, also represented the Claimants. In the initial First Union agreement, the bank began its Talking ATM roll-out. In this agreement, First Union, subsequently purchased by Wachovia, expanded its Talking ATM commitment, agreed to make its website accessible, and adopted a comprehensive alternative format policy. As of early 2008, Wachovia has thousands of Talking ATMs throughout the United States.


Sovereign Bank Settlement Agreement

The Sovereign Bank Settlement Agreement was negotiated by Lainey Feingold and co-counsel Stan Eichner of the Disability Law Center in Boston, Massachusetts, using Structured Negotiations on behalf of the Bay State Council of the Blind and other Massachusetts advocates. In the Agreement, the bank agreed to install Talking ATMs at all its locations, institute a comprehensive alternative format policy and make its website accessible.


Wells Fargo Iowa and Utah Agreement

This is the second agreement that Wells Fargo signed with the blind community about Talking ATMs as a result of Structured Negotiations. This agreement was negotiated by Lainey and Linda Dardarian on behalf of the Utah Council of the Blind and the Iowa Council of the Blind. Wells Fargo installed the first Talking ATMs in Iowa and Utah, and now has over 7,000 Talking ATMs throughout the United States.


Washington Mutual Talking ATM, Web and Alternative Format Agreement

<The Washington Mutual Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the the California Council of the Blind (CCB), the Florida Council of the Blind, and several blind individuals. In the Agreement, Washington Mutual agreed to install Talking ATMs across the country, upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) and provide banking materials in alternative formats. Washington Mutual was the first bank to offer Talking ATMs in Spanish.


First Union Preliminary Talking ATM Agreement

This settlement agreement was negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of representatives of the blind community in North Carolina and Pennsylvania. Tom Earle, formerly with the Disabilities Law Project in Philadelphia, now known as the Disability Rights Network of Pennsylvania, also represented the Claimants. This was the first of two agreements that First Union, subsequently purchased by Wachovia, negotiated with the blind community. In this agreement, the bank agreed to install the first Talking ATMs in North Carolina, Maryland, and New Jersey. As of early 2008, Wachovia has thousands of Talking ATMs.


[ Top ]