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Web Accessibility Settlements
Posted here is the settlement agreement between Weight Watchers, the American Council of the Blind, and blind Weight Watchers members Alice Ritchhart and Lillian Scaife. The agreement demonstrates Weight Watchers’ strong commitment to digital accessibility for its members and subscribers who are blind and visually impaired. Weight Watchers will be using the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as the standard for its online and mobile application content, and will be providing print material in accessible formats for persons with visual impairments who cannot read standard print. The agreement, reached using Structured Negotiations, also includes training, monitoring and implementation provisions. Linda Dardarian of the Oakland civil rights firm Goldstein, Borgen, Dardarian & Ho was co-counsel with the Law Office of Lainey Feingold in representing the blind community.
Since its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho.
The settlement posted here extends the Agreement between Major League Baseball and the American Council of the Blind and its Massachusetts and California affiliates. This is the first agreement of its kind to address the accessibility of applications for mobile devices. MLB has agreed to use the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its standard for mobile applications, and has recently released AtBat for the iPhone and iPad with enhanced accessibility.
Posted here is the settlement agreement between Charles Schwab and one of its blind customers about website accessibility. Schwab engaged in the Structured Negotiations process with the Law Office of Lainey Feingold and has made a significant commitment to ensuring that its website is inclusive for all customers. Schwab has begun making site enhancements and will continue doing so. The company has adopted WCAG 2.0 Level AA as its web accessibility standard.
In 2011 the American Cancer Society (ACS) and the American Council of the Blind reached a comprehensive agreement regarding ACS information to members of the public with visual impairments. ACS agreed at that time that its website would satisfy WCAG 2.0 Level AA and that it would provide certain ACS information in Braille, Audio, Large Print and electronic formats. In early 2012 the parties agreed to extend the agreement and provide additional materials in Braille and Large Print. The Agreement extension is below.
The ground breaking agreement posted here recognizes the growing importance of accessible health care information to people with visual impairments. Working with the American Council of the Blind (ACB) in the Structured Negotiations process, the American Cancer Society (ACS) has agreed to design and generate its website in accordance to well accepted web accessibility standards. ACS has also agreed to undertake a pilot program for making its print materials available in alternative formats including Braille, Large Print, audio and electronic formats.