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Web Accessibility Settlements

The entries on this site are organized by category and by date. You are in the Web Accessibility Settlements category. Content is posted within each category in chronological order, with the most recent entries first. For a complete list of categories and sub-categories on this site, visit the categories page. You may also find content by using the search feature or the site map. Consult the archives for content organized by date and title.

WellPoint Accessible Information Agreement

wellpointCongratulations WellPoint on entering into the precedent-setting agreement posted here. The agreement will increase the accessibility and usability of WellPoint websites, mobile applications and print materials for people who are blind and visually impaired. This agreement was negotiated using Structured Negotiations.


Safeway Web Accessibility Settlement Agreement

safeway logoThis is the settlement agreement about the accessibility of Safeway’s online grocery delivery website. The company worked on this initiative in Structured Negotiations with individual customers with visual impairments in California and Washington State. The Safeway shoppers were represented by the Law Office of Lainey Feingold and Linda Dardarian of the Oakland, California civil rights firm. Safeway will be using the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its web standard. When its grocery delivery site meets this standard, Safeway will remove a legacy separate site known as the “Access Site” that it had maintained.


Weight Watchers Print and Digital Accessibility Settlement Agreement

Posted here is the settlement agreement between Weight Watchers, the American Council of the Blind, and blind Weight Watchers members Alice Ritchhart and Lillian Scaife. The agreement demonstrates Weight Watchers’ strong commitment to digital accessibility for its members and subscribers who are blind and visually impaired. Weight Watchers will be using the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as the standard for its online and mobile application content, and will be providing print material in accessible formats for persons with visual impairments who cannot read standard print. The agreement, reached using Structured Negotiations, also includes training, monitoring and implementation provisions. Linda Dardarian of the Oakland civil rights firm Goldstein, Borgen, Dardarian & Ho was co-counsel with the Law Office of Lainey Feingold in representing the blind community.


Bank of America Online and Mobile Security Solutions Settlement Agreement

Bank of America LogoSince its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho.


First Addendum to MLB Settlement Agreement

The settlement pasted here extends the Agreement between Major League Baseball and the American Council of the Blind and its Massachusetts and California affiliates. This is the first agreement of its kind to address the accessibility of applications for mobile devices. MLB has agreed to use the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA [...]


Charles Schwab Web Accessibility Agreement

Posted here is the settlement agreement between Charles Schwab and one of its blind customers about website accessibility. Schwab engaged in the Structured Negotiations process with the Law Office of Lainey Feingold and has made a significant commitment to ensuring that its website is inclusive for all customers. Schwab has begun making site enhancements and will continue doing so. The company has adopted WCAG 2.0 Level AA as its web accessibility standard.


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