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Talking ATMs
Talking ATMs in the Philippines: Perfect ADA Anniversary Story
Posted here is a news report from the Philippines about a legislative push for Talking ATMs in that country. Reading this news on the eve of the 20th anniversary of the Americans with Disabilities Act is fitting.
Although the law being celebrated this month is focused on “Americans”, disability advocacy in one part of the globe often has ripple affects across the world. Today we have a global economy and multi-national corporations. We also have global advocacy and international advances in disability access. Especially when it comes to accessible technology.
All 18,000 Bank of America ATMs are now Talking ATMs!
Bank of America Completes Installation of Talking ATMs
Maintains Leadership Role in Services for Visually Impaired Customers
Charlotte (March 31, 2010)– As part of its long-standing commitment to customers with visual impairments, Bank of America today announced that every Bank of America ATM in the country has been equipped with voice-enabled technology. Visually impaired customers can now access more than 18,000 Bank of America ATMs, the largest network of bank-owned ATMs in the U.S.
Talking ATMs provide audible instructions in English or Spanish to persons who cannot view information on an ATM screen. These machines make it easier for people with visual impairments to withdraw cash, deposit money and perform other ATM transactions. The ATMs have audio jacks that deliver spoken instructions privately through standard headsets to protect the security of users who are blind or have low-vision.
Talking ATMS: Ten Years of Accessible Banking Technology
The press release posted here was issued by the American Council of the Blind to recognize October 1, 2009 as the tenth anniversary of the first Talking ATM in the United States. As a result of extensive advocacy by the blind community and industry effort, it is estimated that there are now close to 100,000 Talking ATMs in the U.S. and around the world. Congratulations to the blind and visually impaired community for this accessible technology milestone.
Talking ATM History: Early Structured Negotiations in New England and the Midwest
This post is one in an ongoing series on the history of the advocacy and technology behind Talking ATMs. A short summary of all articles in this series is available by selecting the Talking ATM History link on the Categories Page of this website. In this post you can read about early Massachusetts Talking ATM advocacy and Talking ATM efforts in Chicago and the Midwest.
Talking ATM History: Litigation Plays a Role
Structured Negotiations were not the only legal strategy used by blind advocates interested in expanding Talking ATM installations in the United States. In this post you can read about successful Talking ATM litigation that increased the numbers of Talking ATMs in the United States. Litigation also played another role in the history of Talking ATMs. On at least two occasions, the blind community was forced to object to class action settlements that did not fairly address the issue of accessible ATMs. Read about objections to class action settlements that threatened Talking ATM advocacy.
Talking ATMs: Early History in California and Beyond
October 1, 2009 marks the 10th anniversary of the first Talking ATM installed in the United States. From that first accessible ATM in 1999, there are now tens of thousands of Talking ATMs around the world. In this post, the first of several Talking ATM posts over the next two months, you can read about early Talking ATM history.