Law Office of Lainey Feingold
Disability Rights Legal Advocacy

Today’s Talking ATM Google Alert brought news of the first Talking ATM in Brunei, a sovereign state located on the north coast of the island of Borneo, in Southeast Asia. The country’s official name is Brunei Darussalam, meaning Nation of Brunei, the Abode of Peace.

The news came via a blog post, reprinted here, by Lim Sheng Ming. The blog post was based on an article, reprinted in full here, that was published in the Borneo Bulletin and reprinted on the Brunei Direct website. As the article mentions, Brunei is getting its Talking ATMs after Standard Chartered Bank successfully launched them in Korea, China, India and Indonesia. Visit the International Issues category of this website for other posts about ATM installations outside the United States. The ATM industry is global, and advocacy must be too.

Congratulations to the Royal National Institute of Blind People (RNIB) in the United Kingdom for signing up Barclays Bank as part of RNIB’s “Money Talks” program. Barclays has committed to install Talking ATMs at its branches by the end of 2012. Posted here is the article about Barclays that appeared on ZDNet UK on November 22, 2011.

Talking ATM technology continues to spread across the globe. Earlier this month, the Standard Chartered Bank in Indonesia announced installation of that country’s first Talking ATMs. The full article that appeared in the Jakarta Times is posted here. Other posts on this website about Talking ATMs in countries outside the United States may be found in the International Issues category on LFLegal.com.

For many years the Law Office of Lainey Feingold has been keeping track of Talking ATM installations in countries all over the world. On September 10, 2011, Google’s “Talking ATM” alert brought news of installations in Mumbai India. United States ATM manufacturers NCR and Diebold are featured in the article.

Technological innovations are also widening access to some everyday activities, such as banking. Earlier this month, Turkey’s Yapi Kredi bank launched an ATM which talks visually-impaired customers through their transactions. It also rolled out point of sale machines that act in a similar manner. — CNN News article on blind Turkish pop star Metin Senturk

On December 17, 2010, CNN ran the story reprinted here about Turkish pop star Metin Senturk who is blind. Mr. Senturk, who holds the Guinness record as the world’s fastest blind driver, started a disability rights organization in Turkey, and mentions disability issues on his weekly national television show.

Another aspect of disability advocacy in Turkey? As explained more fully in the article here, the leading bank in Turkey rolled out its first Talking ATM on December 3, 2010. Talking Point of Sale devices have also been introduced.

The United States Department of Justice has now made the 2010 ADA Standards for Accessible Design available on line. The Standards were included in the revised ADA regulations announced by the Department in September, 2010, but the 257 page document was not on line until November 15, 2010. The Standards include, for the first time, detailed requirements for Talking ATMs.