Albertsons Digital Accessibility Press Release

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This post is a press release from Albertson Companies. Albertsons announced it is making its grocery shopping websites and mobile applications easier to use for blind and other disabled people. Albertsons is a national grocery company. It operates popular grocery banners like Albertsons, Safeway and Vons. Albertsons worked with blind shoppers on this project. There was no lawsuit. Instead, the company used a method called Structured Negotiation. That strategy allows people to work together to solve legal problems.

vegetables in grocery store

Congratulations Albertsons Companies! The national grocer recently announced its commitment to digital accessibility with the press release posted below. Albertsons Cos. operates stores under popular grocery banners including Safeway, Vons, and Albertsons. Its initiative applies to all Albertsons online grocery shopping websites and mobile applications.

Digital accessibility ensures that online and mobile content is available to people with and without disabilities. The company worked in Structured Negotiation with blind shoppers. The Law Office of Lainey Feingold and Linda Dardarian of the Oakland civil rights firm Goldstein, Borgen, Dardarian & Ho represented the blind investors. No lawsuit was filed or needed. Learn more about Structured Negotiation in Lainey’s book, Structured Negotiation, A Winning Alternative to Lawsuits.

Albertsons Companies Announces Enhancements to its Online Grocery Delivery Websites and Mobile Applications That Will Benefit Shoppers with Visual Impairments

BOISE, Idaho, July 03, 2019 (GLOBE NEWSWIRE) — Albertsons Companies today announced an initiative to make its online grocery shopping websites and mobile applications more accessible and usable for shoppers with disabilities.

Albertsons Cos. strives to substantially conform to the Web Content Accessibility Guidelines (WCAG) version 2.0 Level AA as its accessibility standard. It has made significant enhancements to its online shopping websites and mobile applications to improve accessibility.

Today’s announcement is the result of collaboration between Albertsons Cos. and several visually impaired customers of the company’s family of grocery stores, including Safeway, in a process known as Structured Negotiation.

“Ensuring a great shopping experience for all customers is one of our highest priorities, which includes ongoing web and mobile app accessibility enhancements to provide access to customers of all abilities,” said Ramiya Iyer, Group Vice President, Information Technology, Albertsons Cos.

Albertsons Cos. customers praised today’s announcement.

As a long-time customer, I appreciate the company’s commitment to accessibility. Through the straightforward implementation of the objective Web Content Accessibility Guidelines, blind people like me will be empowered to reap the benefits of online grocery delivery.Darrell Hilliker, Safeway shopper in Arizona

I congratulate Albertsons Cos. for recognizing the needs of all of its customers including customers like me who have visual impairments. The changes announced today will make it easier for us to shop with convenience and efficiency. Judy Dixon, Safeway shopper in Virginia

About Albertsons Companies

Albertsons Companies, Inc. is one of the largest food and drug retailers in the United States, with both a strong local presence and national scale. Albertsons Cos. operates stores across 34 states and the District of Columbia under 20 well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen and Carrs, as well as meal kit company Plated based in New York City. Albertsons Cos. is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2018 alone, along with the Albertsons Companies Foundation, the Company gave over $262 million in food and financial support. These efforts helped millions of people in the areas of hunger relief, education, cancer research and treatment, programs for people with disabilities, and veterans outreach. The company has a longstanding and ongoing partnership with AFB Consulting, a division of the American Foundation for the Blind.

Andrew Whelan
Albertsons Companies
Andrew.Whelan@albertsons.com