Congratulations CVS and the National Federation of the Blind for reaching agreement to improve kiosk accessibility at Minute Clinics in CVS stores. The agreement was reached with the help of the Structured Negotiation process. Structured Negotiation is a collaborative process that helps people and organizations avoid the expense, time, and stress of litigation to focus… Read more… Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit